This agreement is made and entered on when booking a dog training/behaviour session between The South Shields Dog Trainer (hereinafter ‘Trainer’) and yourself (hereinafter ‘Client’), both referred to separately as Party and together as Parties. On the basis of mutual understanding and due consideration, the Parties agree to the following:


General Provisions


The purpose of this agreement is provision of the services described herein pertaining to the Client’s dog (hereinafter ‘Dog’). Trainer undertakes to provide the services in diligent and professional manner, while the Client agrees act in accordance with the instructions provided by the Trainer and to pay the fee for services rendered by the Trainer.




Trainer undertakes to provide private lessons for Dog and Client (hereinafter ‘Program’). The Program has been provided prior to booking and confirmed in your pre-consultation email. The lessons will take place at Client’s home or other appropriate place pursuant to the prior agreement between the Parties. The purpose of the training is to adjust the behaviour of the Dog and to teach the Client how to train and work with the Dog. Client hereby agrees that no training is perfect and that effects of the training can be affected by various factors. Trainer will take all appropriate measures to achieve training and behaviour goals but makes no guarantees as to the results. Client further agrees to take all necessary steps to aid the Trainer and to follow on any instruction or advice provided by the Trainer, especially to work with Dog daily and to constantly reinforce the training. Client further acknowledges that Dog may be exposed to a variety of environmental conditions which include, but are not limited to, vehicular travel, interaction with people and other animals, exposure to adverse weather, and exposure to areas with crowds and all types of traffic.

Trainer will provide training equipment or advise the Client on the equipment that is necessary for them to acquire. Client agrees to use the equipment in accordance with the instructions provided by the Trainer.


Trainer may take photos and videos of the Dog for use in any media and advertising of the Dog Matters and their affiliates. Trainer may use such photos and video on any platform including their website, YouTube, Facebook, Instagram and other social media.


Service Fees


Client agrees to pay to the Trainer the amount agreed for the training/behaviour Modification Package. Trainer may deny training if the service fee is not paid before the above date. The Client may cancel the Program with at least 7 days notice after booking their package, provided their first appointment isn’t within 7 days of the cancellation, in which case the booking fee will be refunded. If the client cancels the program after the 7 days of booking or within 7 days of their first consultation, they will forfeit the cost of the first consultation in full as advertised on the Trainers website at the time without package discount. The Client may request a change in appointment dates or times prior to 7 days of the appointment, if the appointment is cancelled within 7 days, no replacement appointment will be offered. No refund will be provided after the first lesson of the package commences or is unable to commence because of the Client regardless of the number of lessons provided.




Trainer is not liable for any damage or injury caused by Dog, during or after the term of this agreement. The Client agrees to pay for all resulting losses or damages, and to hold harmless and indemnify the Trainer, Trainer’s agents, employees and affiliates, from any resulting claims, lawsuits, costs and expenses, including attorney fees. If during or after the term this agreement the Dog is injured or harmed, the Client assumes the risk and agrees that Trainer should not be held responsible for any resulting injuries, losses, damages, costs or expenses.

Trainer is not liable for any damage or injury caused by the equipment during or after the training. Client is responsible for destroying or damaging of the equipment provided by Trainer in all cases where such damage cannot be credited to equipment’s regular wear and tear.

Term of the Agreement

This agreement is valid until terminated. This agreement is automatically terminated when the lessons are completed. This agreement may be terminated in the sole discretion of the Trainer if the Dog is aggressive, dangerous, or otherwise deemed unsuitable for training, or if the Client breaches any part of this agreement.

Final Provisions

In case of any dispute the Parties agree to mediate and settle through negotiations and mutual understanding. This Contract for Training Services supersedes all other agreements, written or oral, previously made between Client and Trainer.